Cruise Parking Sydney FAQs
Everything you need to know about parking with us before your cruise: prices, getting to the terminal, luggage, keys and cancellations.
Booking & payment
How do I book cruise ship parking in Sydney?
Choose Mascot, Turrella or Marrickville on our booking page, select your entry and exit dates, add your vehicle registration(s) and contact details, then pay securely by card through Stripe. You'll receive a confirmation email with a PDF straight away.
What do I receive after booking?
A confirmation email with a PDF that includes your booking details, directions to your car park and the arrival instructions for your location. Keep it on your phone or print it.
Can I book parking for more than one car?
Yes. Add each vehicle's registration when you book. Parking is charged per vehicle, per day.
Prices
How much does cruise parking cost?
Daily rates are $25.00 at Mascot, $25.00 at Turrella and $35.00 at Marrickville, per vehicle, plus 10% GST. For example, a 7 day cruise at Mascot costs $192.50 for one car including GST.
How are parking days counted?
From your entry date to your exit date. For example, dropping your car off on 1 July and collecting it on 8 July is 7 days. Mascot has a 2 day minimum, so a 1 day booking at Mascot is charged as 2 days.
Is GST included in your prices?
Daily parking rates are shown before GST, and 10% GST is added at checkout. The optional private return car transfer is a flat $250.00 fee that already includes GST.
Do you offer long term cruise parking?
Yes. Book for the exact length of your cruise, whether it's a short getaway or several weeks, and pay the daily rate for each day.
Getting to the cruise terminal
Is your car park at the cruise terminal?
No. We don't provide parking at White Bay Cruise Terminal or the Overseas Passenger Terminal. We're an independent offsite car park for cruise passengers, with locations in Mascot, Turrella and Marrickville. White Bay Cruise Terminal has no long term parking and the Overseas Passenger Terminal has no parking on cruise days, so you park with us and arrange your own Uber or taxi, or use our private return transfer, to get to the ship.
Are you affiliated with the cruise terminals or Port Authority of NSW?
No. Cruise Ship Parking Sydney is an independent business. We're not affiliated with Port Authority of NSW, White Bay Cruise Terminal, the Overseas Passenger Terminal or any cruise line. We simply provide offsite car parking for people going on cruises.
Do you have a cruise shuttle bus?
We don't run a shuttle bus. Most customers arrange their own Uber or taxi (approx. $25 to $65 depending on vehicle type). You can also add our private return car transfer, to the terminal on departure day and back to your car park after your cruise, for up to 5 cruise passengers for a flat $250.00 when you book.
How far are your car parks from the cruise terminals?
From Mascot it's about 15 minutes to White Bay Cruise Terminal and up to 25 minutes to the Overseas Passenger Terminal at Circular Quay. Turrella and Marrickville are about 15 to 19 minutes from the terminals. Times depend on traffic.
How do I get back to my car after my cruise?
Arrange your own Uber or taxi back to your car park. At Circular Quay there's a taxi rank at the Overseas Passenger Terminal, and at White Bay the pick up area is directly outside the terminal. If you booked our car transfer, call 0418 457 219 when you arrive at the car park to organise your transfers.
Luggage
What do I do with my luggage?
Take your luggage with you to the terminal in your Uber, taxi or private transfer. Bag drop usually opens around 9am. At the Overseas Passenger Terminal it runs until about 90 minutes before departure, and at White Bay until about an hour before. Check your cruise line's times. If you have oversized luggage or more than 5 passengers, call us on 1800 462 445 before booking.
Arrival, keys & opening hours
Do I leave my car keys with you?
At Mascot, keys are left with the office. At Turrella and Marrickville, lock your vehicle and take your car keys with you.
What do I need to bring when I arrive?
Your booking confirmation. At Mascot you must have it printed or on your phone. Your PDF also includes the directions and access instructions for your location.
What are your opening hours?
Coward Street at Mascot is open from 5am to 11pm. Turrella is secure gated parking accessible 24 hours. If you're unsure about your arrival time, call us on 1800 462 445.
Security & vehicles
Is my car secure while I'm on my cruise?
Our locations have secure access. At Mascot, Coward Street is open from 5am to 11pm and keys are left with the office. Turrella is gated and monitored by 24/7 CCTV, and Marrickville is a secure gated yard. While we take every reasonable precaution, all vehicles are parked at the owner's own risk. Please read our Terms & Conditions for full details.
What vehicles can I park?
We welcome all standard passenger vehicles, family SUVs and 4WDs. For oversized vehicles like motorhomes, trucks, campers or trailers, please contact us before booking, as additional fees apply.
Changes & cancellations
What is your cancellation policy?
Cancellations and changes must be emailed to info@cruiseshipparkingsydney.com.au with your booking reference. A $25 cancellation fee applies to all cancellations.
Ready to book your cruise parking?
Reserve your spot online in a few minutes and get instant email confirmation with directions to your car park.
